All Systems Operational

Apple iTunes (Store and Activation) Services




Operational

Apple Push Notification Services




Operational

Auto-Update Service




Operational

Backup (Management and CDN) Services




Operational

Content Distribution Network




Operational

Customer Helpdesk




Operational

dataJAR Defend




Operational

Device Enrolment and Management




Operational

DNS Services




Operational

E-mail Notification Services




Operational

Endpoint Data Analytics




Operational

iOS/iPadOS Cloud Provisioning Services




Operational

Locations

0

Active Incidents

0

Active Maintenances

105

Days Since Last Incident

History (Last 7 days)

Emergency maintenance - datajar.mobiPlanned Maintenance

Description

We have encountered an issue with our platform and, regrettably, are required to place it in emergency maintenance mode until further notice. There will be no impact to devices managed by our services during this period - commands are queued and triggered when devices next connect to our platform. Please visit https://status.datajar.mobi for updates on this emergency maintenance. If you have any questions or queries, please do not hesitate to contact our service desk via support@datajar.co.uk or by calling +44 (0)800 368 9330 (opt 1). Thanks, The dataJAR team.


Components

Device Enrolment and Management


Locations

London


Schedule

June 18, 2021 18:00 - June 18, 2021 23:00 BST


June 18, 2021 19:23 BST
[Update] We have encountered an issue with our platform and, regrettably, are required to place it in emergency maintenance mode until further notice. There will be no impact to devices managed by our services during this period - commands are queued and triggered when devices next connect to our platform. Please visit https://status.datajar.mobi for updates on this emergency maintenance. If you have any questions or queries, please do not hesitate to contact our service desk via support@datajar.co.uk or by calling +44 (0)800 368 9330 (opt 1). Thanks, The dataJAR team.

June 18, 2021 22:01 BST
[Update] Emergency maintenance has been completed. For more details on the upgrade undertaken during this emergency maintenance, please see: https://support.datajar.co.uk/hc/en-us/articles/4402780606481 If you have any questions or queries, please do not hesitate to contact our service desk via support@datajar.co.uk or by calling +44 (0)800 368 9330 (opt 1). Thanks, The dataJAR team.