All Systems Operational

Apple iTunes (Store and Activation) Services




Operational

Apple Push Notification Services




Operational

Auto-Update Service




Operational

Backup (Management and CDN) Services




Operational

Content Distribution Network




Operational

Customer Helpdesk




Operational

dataJAR Defend




Operational

Device Enrolment and Management




Operational

DNS Services




Operational

E-mail Notification Services




Operational

Endpoint Data Analytics




Operational

iOS/iPadOS Cloud Provisioning Services




Operational

Locations

0

Active Incidents

0

Active Maintenances

1

Days Since Last Incident

History (Last 7 days)

Incident Status

Degraded Performance


Components

Auto-Update Service, Content Distribution Network, Device Enrolment and Management


Locations

London




January 19, 2022 17:03 GMT
[Investigating] We are currently investigating an issue which is degrading or impacting the performance of our service. If you have any questions or queries, please do not hesitate to contact our support desk at support@datajar.co.uk or by calling +44 (0)800 368 9330 (opt 1). Thanks, The dataJAR Team.

January 19, 2022 17:45 GMT
[Identified] The issue which is currently degrading or impacting the performance of our service has been identified with an upstream provider. They are investigating the issue. If you have any questions or queries, please do not hesitate to contact our support desk at support@datajar.co.uk or by calling +44 (0)800 368 9330 (opt 1). Thanks, The dataJAR Team.

January 19, 2022 20:18 GMT
[Investigating] The upstream provider is still investigating the issue. If you have any questions or queries, please do not hesitate to contact our support desk at support@datajar.co.uk or by calling +44 (0)800 368 9330 (opt 1). Thanks, The dataJAR Team.

January 19, 2022 21:02 GMT
[Identified] A fix has been identified, and is being rolled out. If you have any questions or queries, please do not hesitate to contact our support desk at support@datajar.co.uk or by calling +44 (0)800 368 9330 (opt 1). Thanks, The dataJAR Team.

January 20, 2022 00:55 GMT
[Monitoring] A fix has been implemented, and we are monitoring the situation. If you have any questions or queries, please do not hesitate to contact our support desk at support@datajar.co.uk or by calling +44 (0)800 368 9330 (opt 1). Thanks, The dataJAR Team.

January 20, 2022 01:46 GMT
[Resolved] The incident is now resolved. If you have any questions or queries, please do not hesitate to contact our support desk at support@datajar.co.uk or by calling +44 (0)800 368 9330 (opt 1). Thanks, The dataJAR Team.